Frequently Asked Questions

Where can I reset my password?

If you forgot your password you can reset it here.

Read Article

What do the different Rhumbix Roles mean?

There are six standard roles you can assign to your employees on the Rhumbix platform. These roles are Admin, Payroll Admin, Project Manager, Foreman, Office Staff, and Worker. Each role comes with varying leve...

Read Article

What is the Rhumbix security policy?

Trust and Security At Rhumbix we look forward to managing and maintaining customer data and services. We recognize the importance of this commitment. Rhumbix is here to provide clear insight to our customer...

Read Article

What devices does Rhumbix run on?

The Rhumbix Mobile App runs on iOS and Android devices. We do not have a Windows OS mobile application. The Rhumbix Web Platform runs on Internet Explorer and Google Chrome.

Read Article

Why don’t I see my projects, cost codes and crew members when setting up my time card?

If you do not see your projects, cost codes or employees when setting up your time card there are a few quick steps to troubleshoot. First, deselect and re-select your project and/or pull down on your list. Th...

Read Article

What are the recent Rhumbix product updates?

If you are curious to learn what improvements Rhumbix made recently please visit this page. Here you can read about different updates and subscribe if you want to learn each time we release improvements.

Read Article